Contact
Consumer
If you are a consumer and would like to find out which information has been recorded in your name, there is a particular procedure which must be followed in order for us to process your request quickly.
Lender
If you represent a lender, full written information is available for you. It provides comprehensive details, indicates all the formalities to be completed for your participation and describes the information technology protocols to be followed.
Questions
Should you have any questions, please do not hesitate to contact the Central Individual Credit Register Helpdesk:
- either by telephone on + 32 2 221 30 06 (Monday to Friday, from 08:30 to 16:30) from 1 October working days from 9 a.m. to 12 noon and from 1.30 p.m. to 4 p.m. - except on Monday and Wednesday afternoons.
- or by e-mail at the following address: ckp.ccp@nbb.be
No personal information concerning recorded data is given by telephone, fax or e-mail.