Terms of use Sofista

By using the Sofista IT application, you agree to the current terms of use.

The National Bank of Belgium (hereafter 'the NBB') makes a computer application available for the public (hereafter referred to as 'the Application') which enables annual accounts formatted as a structured data file to be drawn up and validated, in order to be subsequently filed with the NBB electronically, via the Internet.

The NBB therefore allows the user of the Application (hereafter referred to as 'the User') to use this software on its website, after prior identification as specified below, on condition that he or she complies with the present terms of use (hereafter referred to as 'the Terms of Use').

The NBB reserves the right to amend these Terms of Use at any time in order to, inter alia, make compilation and validation of the annual accounts with the Application more efficient. The public will be informed of any change as soon as possible via this website.

1. Access to the application

The Application is accessible at all times, except on Sundays from 8.30 am to 12.30 pm. The NBB reserves the right to block access to the Application, either completely or partially, without prior notification, should this be necessary or unavoidable.

The User should be aware that, at times, the total number of annual accounts to be drawn up or filled in with the Application can be so great that the Application may become less accessible or may not be accessed at all. This applies in particular for the last working days in June, July, August and September.

2. Use of the application

In making use of the Application, the User must comply with the Terms of Use, as well as the applicable laws and rules. It is strictly prohibited for any User, among other things, to:

  • make use of the Application for illegal or harmful purposes
  • impede access to the Application, interfere with the Application, to modify it or make it less efficient, or to cause any damage to the Application, the NBB or third parties
  • make use of the Application to pass on or spread computer viruses or harmful or illegal information
  • send unsolicited messages.

The NBB reserves the right, without prior notification, to unilaterally suspend access to and use of the Application for any User who does not comply with these Terms of Use.

3. Use of a valid certificate

The User Authentication and the associated access to the Application requires the use of a valid digital certificate. The following can be used as digital certificates:

  • the authentication certificate found on the Belgian electronic identity card (eID)
  • a qualified certificate issued by GlobalSign or Certipost or an Isabel certificate.

For further information about the digital certificates that can be used, go to the website 'Digital certificate'.

4. Personal privacy protection

The personal data that a User gives after the first User Authentication on the User/Company Information - Self Registration form so as to be able to gain access to the Application are processed in the NBB's automated files and will in no circumstances be passed on to third parties. The processing of personal data enables the NBB to contact the User, for instance, in the event of problems concerning use of the Application or when processing a set of annual accounts that have been presented.

The NBB shall take appropriate technical and organisational measures for the protection of the personal data in question against accidental or illicit destruction, theft, loss, modification and any other unlawful access or processing.

The Law of 8 December 1992 on privacy protection offers every User the right to access and improve the personal data that has been collected. To this end, the User shall send a message, according to the procedure specified in the Royal Decree of 13 February 2001 implementing the said Law, to the NBB, Central Balance Sheet Office, Filing annual accounts via the Internet, Bvd. de Berlaimontlaan 14, 1000 Brussels, Belgium.

5. Compiling annual accounts with the Application

The Application is a web-based application that offers the User the possibility to draw up annual accounts in accordance with one of the accounting model formats for enterprises, associations or foundations in Dutch, French or German,

  • either by feeding in the data manually
  • or to upload data via a valid file - that has been made up with the help of accounting software.

The Application permits the recovery of identification data from the Crossroads Bank for Enterprises (hereafter 'the CBE'). The NBB is not responsible for the accuracy and completeness of these recovered identification data as they are stored in the CBE's files. In the event that mistakes are found in the authentic data stored in the CBE (which can be consulted on the website of the Federal Public Service Economy via this hyperlink Nl - Fr), in principle it is the actual legal person concerned who has to inform the CBE thereof, insofar as all legal obligations as to the publication of identification data have been complied with. The rectification procedure is set out on the FPS Economy website.

For certain sections of the annual accounts (more specifically, the shareholder structure, the auditor's report and the annual report), the Application allows PDF files to be imported if so desired.

The Application also permits validation of the data entered in accordance with the legal and technical requirements set out in the 'Protocol for the annual accounts filed via the Internet as a structured data file (Nl - Fr)' and enables them to be displayed with a view to checking the information that has been entered or presentation for approval by the General Meeting of Shareholders.

The User should keep the compiled files on his or her own PC. The User may keep a processed file that has been correctly validated via the Application in order to send it in subsequently using the Application 'Filing annual accounts via the Internet'.

6. Provisions concerning the limited liability of the NBB

Barring any gross misconduct or deliberate error on its part, the NBB is not responsible for any direct or indirect damage (including the loss of profits, extra costs or the loss of an opportunity) incurred by the User of the Application following use of the Application or the impossibility of using it, whatever the reason. Barring any gross misconduct or deliberate error on its part, the NBB is not responsible, in this way in particular, without being exhaustive, for any direct or indirect damage caused by a virus being passed on, despite the protective measures foreseen, or by the interruption, slowing down of access to or use of the Application as a result, for instance, of disruption on the communication lines or connection problems, illegal access by a User or a third party to the NBB's website, maintenance of or modifications to the NBB infrastructure, strikes or any cases of force majeure.

  1. The NBB reserves the right to amend the Application at any time, as well as its structure and access path. The NBB shall inform the User of any change via its own website.
  2. The NBB would like to warn the User about 'phishing' (or 'phising'). Phishing is a form of Internet fraud, which consists of extracting confidential information from unsuspecting Internet users (such as credit card number, password, etc.). The User is asked, by e mail, to enter certain personal information into a bogus website which imitates the graphic charter of the real site. This false website closely resembles the site where users think they are. To combat this kind of fraud, the NBB will never send out an e-mail to direct the User to the Application, nor will it use e-mails to inform users of any change in the access path to the Application. The NBB will always use its website. Users themselves should always check the NBB's security certificate. In order to do so, the User must take the following steps, applicable for Internet Explorer:
    • after the User has entered the Internet address and got to the Application's welcome page, he/she has to click on the closed yellow padlock, in the bottom right-hand corner of the page
    • in the screen that then appears, the User has to select the 'Details' tab and then click on the 'Thumbprint' field
    • the last four characters will be '48 db'.

    If this is not the case, the User must immediately end the connection with the NBB and notify the NBB Servicedesk on the following telephone number: 02 221 40 60. In no circumstances can the NBB be held responsible for any loss or damage incurred by the User of an imitation of the NBB Application.

  3. The granting by the NBB of any sort of technical assistance concerning the functioning of the Application is only an obligation of means and not an obligation of results.

7. Intellectual property rights

The NBB is and shall remain the owner of the intellectual property rights and the know-how associated with the Application. The User is granted a non-exclusive licence for using the NBB Application. No rights other than the right to use the Application will be attributed, as expressly stated in the Terms of Use in question.

8. Applicable law - competent jurisdiction

Any remarks concerning these Terms of Use should be addressed to the helpdesk.ba@nbb.be. Subject to imperative derogations, these general conditions are governed by Belgian law. In the event of a dispute, the courts of Brussels shall have sole jurisdiction.