You may ask for a free summary of the information registered in your name (name of the lender, amount borrowed, loan contract number and situation)

• either on the internet, using your electronic identity card (eID) or the itsme app on your smartphone;
• or by submitting a written request by post, together with a copy of the front and back of your identity card;
• or by going directly to the National Bank’s counters.

No information will be given out over the telephone.

If you want your name to be taken off this payment arrears blacklist, you do not actually have to approach the Central Individual Credit Register yourself. Once you have settled your debt, the lender is in fact legally bound to report the repayment to the Credit Register within eight days. However, a record of the payment default stays on the list for another year.