Contact - Helpdesk OneGate

Please read the FAQ-page for answers to the most common problems.


General Problems with the application

This is for example problems with the availability of the application, compatibility-problems with the browser, availability of the website...

  • Telephone: +32 2 / 221 40 60



Questions about Access and Authorisations

Here we are talking about specific problems about the access and the login to the application. This is for example problems with passwords or certificats.



Questions about specific Domains and Reports

If you have specific questions about a report, please contact the domain-responsible or one of the following contacts.

Click on the Domain to find more information about the underlying Reports.
Domain Description Email Telephone
FVC Financial Vehicle Corporations 02/221.29.70
MBS Financial en Prudential Reports n.a.
BBP Balance of Payments zie detail +32 2 221 40 99
CSP Cash SSP
+32 2 221 53 54+32 2 221 43 58
SXX Foreign Trade (Intrastat)
+32 2 221 40 99
ESA Yearly Structural Survey - Insurance Companies
+32 2 221 48 95
PRT Portfolio
n.a.
CKO Central Corporate Credit Register
+32 2 221 51 10
DIV Direct Investments - Other investments
n.a.
CPA Datacollection for the Prudentiel Supervision of Insurance Companies
n.a.
VAT VAT Units
+32 2 221 40 99
AML Anti-Money Laundry
n.a.
PST Payment Statistics
n.a.
CPT Contrôle Prudentiel – Prudentieel Toezicht
n.a.
INS Insurance – Solvency II
n.a.
CJT Short Term Statistics
+32 2 221 53 60