The National Bank of Belgium has developed a transaction management application based on Internet technology. The access to this application is based on an electronic certificate and constitutes the platform for all data of the Financial Markets department.
The transaction management application WIROW FIN'Markets enables the users to consult all their current accounts, credit and collateral transactions and securities accounts in a straightforward way. The database of dematerialized securities "DB Demat" can also be interrogated in this way.
More information regarding WIROW is available in the brochure "WIROW FIN'Markets" (pdf).
ACCESS TO THE WIROW FIN'MARKETS APPLICATION
The WIROW FIN'Markets interrogation module is an application that can be accessed via a protected Internet site and/or Extranet. This protected access is based on an electronic certificate issued by the National Bank of Belgium.
The minimum technical requirements, as stipulated in the brochure, for the operating system are NT4 SP 6a (workstation or server edition) or Win2000 SP2 (Professional or server edition) and for the browser at least Internet Explorer version 6 SP1
Upon successful completion of the steps mentioned below, the user will have access to the WIROW FIN'Markets application. The application can be accessed via the following hyperlink
Access to WIROW FIN'Markets through Internet/Extranet
WIROW FIN'MARKETS CERTIFICATE
Once the user has concluded the contract with the NBB, he can request the necessary certificates. Each certificate bears a unique number, the NUIN (National Bank Unique Identification Number).
The NBB will charge an administration fee for each certificate, as stipulated in the contract.
Certificates are valid for 5 years. After 5 years, the user needs to renew his certificate. He will be informed in time by the NBB.
Procedure
The procedure for requesting an electronic certificate is explained in the document:
Procedure for requesting a WIROW FIN'Markets certificate (pdf)
Application forms
To obtain a certificate, applicants must complete the following documents.
Applicants must complete the above documents, with all the necessary signatures, and return them to the National Bank of Belgium, Cashless Payments Service, TARGET2 Helpdesk, de Berlaimontlaan 14, 1000 Brussels.
Collecting the certificate (NUIN)
The person named in the document “Identification of the person authorized to collect an electronic certificate from the CEC counter” must go in person to the CEC counter. The certificate will only be handed over if the identification and his ID match the completed document. The person collecting the certificate will sign to acknowledge receipt.
Enrolment procedure
The user follows this procedure to prepare his WIROW FIN'Markets certificate, which gives him access to the WIROW FIN'Markets application.
The enrolment procedure is described in the document entitled Preparing a WIROW FIN'Markets certificate - Instructions.
The enrolment application can be accessed via the URL https://ssl.nbb.be/nbbxenroll
Cancellation NUIN
A user who no longer wants to make use of his WIROW FIN'Markets certificate returns the document cancellation NUIN, duly signed, to the National Bank of Belgium, Cashless Payments Service, TARGET2 Helpdesk, de Berlaimontlaan 14, 1000 Brussels.
On the basis of this document the NBB wil cancel the NUIN so that the user no longer has access to the WIROW FIN'Markets application with this NUIN.
RENEWAL CERTIFICATE WIROW FIN'MARKETS
The certificate WIROW FIN'Markets related to your NUIN has a limited duration for security reasons. Therefore the certificate needs to be renewed every five years. The NBB monitors the validity of the certificate and informs the user approximately 2 months before the certificate expires.
To regenerate the certificate the user needs to follow the procedure for the renewal of the certificate WIROW FIN'Markets.
If the Activation Code, provided by the NBB, and/or the password is lost, the user needs to request a new activation code and/or password via the form Application for a new activation code/password.
For any further information please contact the TARGET2 Helpdesk.
(target2.helpdesk@nbb.be or 02 221 20 45)
CONTRACT and agreement letter
The first step to gain access to the WIROW FIN'Markets application is to conclude a contract with the NBB. This contract lays down the terms and conditions and charges for the use of the WIROW FIN'Markets application. In addition the user needs to fill out the agreement letter. In this agreement letter the user indicates which modules he wants to obtain access for. For more details and to conclude the contract, please contact the NBB on telephone number (+32) (0)2/221 43 68.
The text of the contract and the agreement letter is only available in French or Dutch.
RATES
Below are the various rates for the use of the application WIROW.
CONTACTs
- For further information regarding the contract, please contact:
Mrs Francine Merckx (+32 2 221 43 68; mariefrancine.merckx@nbb.be)
- For business issues regarding the module "Current Accounts", please contact:
NBB TARGET2 Helpdesk (+32 2 221 20 45 of 20 48 ; target2.helpdesk@nbb.be)
- For business issues regarding the module "Securities" please contact:
NBB Securities Settlement Unit (+32 2 221 22 17 ; sss@nbb.be)
- For business issues regarding the module "Credit & Collateral" please contact:
NBB Credit and Collateral Unit (+32 2 221 20 64 ; backoffice@nbb.be)
- For business issues regarding the module "Demat" please contact:
NBB Securities : Mr Pascal Mareschal (+32 2 221 26 39 ; demat@nbb.be)
- For technical issues, please contact:
NBB IT Servicedesk (+32 2 221 40 60 ; servicedesk@nbb.be)
ONLY FOR PROFESSIONAL USERS