For any information, you can contact one of the following services:

  • Helpdesk
    if you have problems with an online application of the Central Balance Sheet Office: "Sofista", "Filing via the internet of annual accounts" or "Consultation of annual accounts"
    mail helpdesk.ba@nbb.be
      +32 2 221 30 01 (on NBB working days between 08.45 and 16.30 hrs)
     +32 2 221 32 66
     
  • Ordering of products
    to order a product of the Central Balance Sheet Office
    mail client.ba@nbb.be
     +32 2 221 47 26 (on NBB working days between 08.45 and 16.30 hrs)
     +32 2 221 31 17

  • Accounting
    for any information about a payment/billing of a filed annual account or of a product of the Central Balance Sheet Office
    mail accounts.ba@nbb.be
     +32 2 221 46 44 (on NBB working days between 08.45 and 16.30 hrs)
     +32 2 221 31 17